At KeralaBoostq.com, we provide digital products and services like tools, plugins, software, OTT accounts, and social media services (followers, likes, views, etc.). Due to the nature of these services, returns and refunds are handled under specific conditions:
🎯 General Policy
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All our products are digital and non-tangible—this means once the service is started or delivered, it cannot be returned or exchanged.
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We do not offer refunds for orders that are already marked as “completed”, unless there’s a technical issue from our side.
🔁 Refill Policy
Some services come with refill options (especially for non-drop followers/likes). If the service drops within the refill period mentioned, you can request a refill. However, the following conditions apply:
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The refill period is different for each service and will be mentioned at the time of purchase.
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Do not change the username or link after the order. If changed, refill will not be possible.
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Refill is not guaranteed if the drop happened due to social media platform/server updates (e.g. Instagram algorithm changes, Facebook updates).
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To request a refill, contact our support with the order ID and proper details.
❌ No Refund in These Cases:
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If you enter a wrong username or link, no refund will be given.
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If the order is in progress or completed, no refund can be processed.
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If the link is working and the order is marked as delivered, refund is not possible.
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For OTT accounts, once the login is delivered, it is considered used and cannot be refunded.
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If your order is partially delivered, you can contact us—we will either retry or adjust in your next order.
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Refunds will be done only if the order is not started and not completed, and after approval from our team.
📞 Support for Refund/Issue Resolution
In case of any issues, delays, or undelivered services:
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Contact our support on WhatsApp: +91 88482 82629
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Or email us: support@keralaboostq.com
We always try to resolve every genuine issue and assure you of best service.